Product Enablement Sessions with Customer Success

Overcome New Challenges. Achieve Great Efficiency. We're Here to Help.

Learn more about each session

As we find ourselves in a new landscape, it's important to fully optimize all the great features that are available in your Blackbaud solutions so you can focus on your mission in this time of uncertainty.

Led by teams of product and Customer Success experts, these interactive sessions are a great extension to everything you saw in the product update session. Session content focuses on the “how do I” questions that organizations are asking as they pivot strategies—or ignite new ideas—to meet their goals in these uncertain times.

Join us and watch how a little more knowledge—and partnering with Blackbaud Customer Success—can fire up your work in 2022. Be sure to register and if you can’t attend we’ll send you a recording.

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Learn more about the showcased Product Enablement Session.

 

A Glimpse of Our Most Popular Training Courses
Join us to discuss recent and upcoming Altru product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming Blackbaud Award Management product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming Blackbaud CRM product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming eTapestry product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


We're excited about all the new updates and enhancements coming to Blackbaud Financial Edge NXT this year! Join us for a virtual chat to explore the new updates. We'll be on hand to answer any questions you have about the updates, as well help with any general questions you have surrounding your Blackbaud solution.


Join us for a virtual Q&A session with Blackbaud Grantmaking product experts to discuss how our recent and upcoming product enhancements can help your organization.


Join us to discuss recent and upcoming Luminate Online and TeamRaiser product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Automated recurring gifts in Raiser's Edge NXT are a key component of running an efficient recurring giving program... but how do you get started? In this session, we'll outline the basics of automated recurring gifts and prescribe your next steps, whether you've never set up a recurring gift in Raiser's Edge or you have dozens of manual recurring gifts. We'll review how to add new automated recurring gifts as well as recommended practices for converting existing recurring gifts to this new automated paradigm. Lastly, you'll receive guidance for managing rejected payments, amendments, receipts, and reconciliations. We hope to see you there!


Actions are a Raiser's Edge NXT feature that enables fundraisers to more effectively maintain assigned tasks and interactions with the donors in their portfolios - but this powerful functionality requires more administrative upkeep. So what if we told you keeping up with your Action entry is about to get a LOT easier? Join CSM Taylor Francis for a brief update on newly released upgrades to Actions, such as copying, auto-creating, and notifications, and find out how simple it will be for you to adhere to data management best practices with your Actions.


Join us to discuss recent and upcoming Blackbaud Data Analytics product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming Blackbaud Education Management for K-12 product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Events continue to evolve and JustGiving is here to help. By utilizing our recently released tools, you can help bridge the digital and physical elements of your next event to increase engagement and raise more money.

In this session you will learn how to:

  • Use third-party tools to create a registration form
  • Leverage fitness tracking apps to drive activities
  • Offer DIY fundraising to complement your existing programs
  • Utilize QR codes to collect in-person, contactless donations


Join us to discuss recent and upcoming Blackbaud Merchant Services product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming CSRConnect product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming GrantsConnect product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.


Join us to discuss recent and upcoming NPOConnect product enhancements announced during our Spring Product Update Briefings and how you can use these to help achieve your organizational goals.