Contact Blackbaud

Blackbaud - Canada

Address

150 King Street West, IQ Offices, Suite 706
Toronto, ON M5H 1J9

Phone and Fax

1.800.443.9441, Sales

1.843.216.6111, Fax

Sales (email)

[email protected]

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

Reeher: 651.313.6000, option 2

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here

Regional Offices

Charleston, South Carolina

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Phone: 1.800.443.9441, toll-free
Phone: 001.843.216.6200, international
Fax: 1.843.216.6100

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Bedford, New Hampshire

6 Bedford Farms Drive
Bedford, NH 03110

Phone: 1.603.310.4100

Plano, Texas

6111 West Plano Parkway, Suite 1000YC
Plano, TX 75093​

Phone: 1.800.443.9441

St. Paul, Minnesota

370 Wabasha St N, Suite 1300
St. Paul, MN 55102

Phone: 1.800.443.9441

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

Chat with us

Request information about Blackbaud's Conference, bbcon®

[email protected]

Contact Customer Service about Billing

1.800.468.8996 option 4, sub-option 2
Billing FAQs 

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here

Training

Request Blackbaud University, regional, and on-site training information

[email protected]

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

[email protected]

Documentation

Submit feedback about user guides and help files

[email protected]

Purchase a printed manual

[email protected]

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Blackbaud - Europe

Address

WeWork, 10 York Road
London
SE1 7ND
United Kingdom

 

Sales

[email protected]
020 3932 1600   (Press 2 for Sales)

Web

http://www.blackbaud.co.uk/

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone

+44 (0) 203 932 1600  (Press 1 for Support)

 View all Phone Tree options

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays

Data Rights

View Here

Blackbaud - Asia Pacific

Address

Level 2, 65 Berry Street
North Sydney, NSW, 2060
AUSTRALIA

Phone and Fax

+61 2 8918 1200, International
1800 688 910, Freecall Australia
0800 444 712, Freecall New Zealand
800 616 2205, Freecall Singapore
+852 8191 1160, Local Hong Kong
+61 2 8918 1299, Fax

Sales (email)

[email protected]

Web

http://www.blackbaud.com.au/

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Website and Login Help

Questions about Blackbaud ID, Blackbaud.com log in, Support access or website issues? Chat Now

Phone

+61 2 8918 1200, option 1 (Phone Tree)

Check Status of Solutions

Blackbaud Status Page

Hours of operation

Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays

Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT

Data Rights

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Peer-To-Peer

Phone

For specific peer-to-peer support, please contact [email protected] or call 1300 798 768