Welcome to Blackbaud Customer Support!

Our support website was selected as one of the ten best by the Association of Support Professionals and Blackbaud was recognized by the Stevie Awards because of our innovation in the area of customer support. We medaled in three categories, namely, Innovation in Customer Service, Best Use of Technology in Customer Service, and Contact Center of the Year.

We take pride in providing exceptional customer service. For more information about Blackbaud and Support, review the Customer Guide.

Blackbaud.com Overview
My Profile

View supported browsers for Blackbaud.com.

QuestionsQuestions about your Blackbaud account? Visit our FAQs page to understand your invoice, obtain a W-9 form, manage your contact information, as well as other common questions!

Back to Support Overview


Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Privacy Policy Privacy Shield Notice Terms of Use Acceptable Use Policy General Data Protection Regulation Sitemap
© 2017 Blackbaud, Inc. All Rights Reserved