Ottawa Humane Society

Ottawa Humane Society Improves Communication, Event, and Website Management with The Raiser’s Edge and Blackbaud NetCommunity

Since 1888, The Ottawa Humane Society has provided a safe haven for sick, injured, and homeless animals in Ottawa. Each day the Ottawa Humane Society works in and with the community to provide leadership in the humane treatment of all animals, to address the causes of animal suffering, and to encourage people to take responsibility for their animal companions. Each year the community-based organization cares for 11,000 animals.

Challenge

With 3,000 monthly givers and many yearly events, the Ottawa Humane Society needed a way to process and organize information quickly as well as accept online donations and manage events. Knowing the giving history and donor communication preferences was also important to the staff.

Solution

The Ottawa Humane Society selected The Raiser’s Edge to easily process and manage monthly donations and the Volunteer module to manage volunteer job assignments and event staffing. The organization also implemented Blackbaud NetCommunity to manage its website and accept event registration and online donations.

Results

With one centralized place to look for giving history, the staff of the Ottawa Humane Society is now able to integrate information and have informed conversations with major givers, donors, and sponsors. With better coordination across the organization, The Raiser’s Edge has benefited donors because the Ottawa Humane Society can now customize the relationship and honor their communication preferences.

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