After the challenges we have faced together over the last year and a half, Blackbaud is working harder than ever to ensure we are meeting the needs of our Canadian customers as they transform the way they work to deliver their missions. We’re committed to pursuing product innovation that generates outcomes for our customers, while constantly striving to improve the efficiency and effectiveness of our solutions and the impact they drive across social good organizations. Just this past month, Blackbaud announced many exciting updates to our solutions that will help our Canadian customers to further their missions across the country. To help stay up to date on the newest features available, we’ve compiled a list of some of the most notable updates for Canadian Raiser’s Edge NXT customers.
Build and Manage Donation Forms
Canadian customers can now use Raiser’s Edge NXT to create and manage donation forms in order to easily accept and process gifts from their organization’s website. Users can quickly design and build the forms with the drag-and-drop designer directly in Raiser’s Edge NXT and use automatically generated code snippets to embed them on their website. Additionally, Donors can now use the forms to designate their gift across multiple funds or set up recurring gifts with Raiser’s Edge NXT automatically processing subsequent payments through credit and debit card, direct debit or digital wallet payment options.
Track Donation Forms with Google Analytics
Donation forms also make it possible to determine the effectiveness of the forms by analyzing donor behaviour. With a free Google Analytics account, users can input their organization’s tracking ID to measure donation form performance and even view which emails/websites etc. are referring the most donors to the forms.
Add JustGiving Gift and Donor Data into Raiser's Edge NXT
Blackbaud’s newest peer-to-peer fundraising solution, JustGiving recently launched in Canada empowering fundraisers to tap into their networks and easily raise funds for the causes and organizations they care most about. JustGiving data including fundraising page owner, donor and gift info is now able to flow directly into Raiser’s Edge NXT. This integration creates constituent records (or matches existing records) to help Canadian Raiser’s Edge NXT users identify the donors who influence giving and creates gift records to help track the funds received through peer-to-peer fundraising.
Receive Notifications, Copy, and Automatically Create Actions
Raiser’s Edge NXT users can manage the Actions field on a constituent record to create and assign actions to individual fundraisers. To track these actions in an easier way, users will now receive a prompt to automatically create actions when selecting a constituent’s phone number or email address from their record. Additionally, it is now possible to copy an existing action and assign it to the same or different fundraiser without having to manually re-enter the relevant details. Now, when an action is assigned to a fundraiser, the fundraiser will be able to receive a notification including a link to the action, where they will be able to see the details, who assigned it to them and dismiss the notification.
Include a Link to a PDF Receipt on Email Receipts
For those Canadian Raiser’s Edge NXT users with gift receipting, it is now possible to include a link to a PDF version of a receipt when emailing the gift receipt to a donor within Raiser’s Edge NXT. A new merge field called Receipt link displays a unique URL within the email that the donor can click on to download a zip file containing their receipt for their records.
To learn more about the new Raiser’s Edge NXT features and hear about the latest updates to other Blackbaud solutions, tune into the on-demand version of the Executive Summary for our October Product Update Briefings here.