The How-to Documentation includes the help file in the program, user guides, videos, and feature walkthroughs.

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Blackbaud Target Analytics ResearchPoint Help

Did you know answers to your software questions are right at your fingertips? While working in the software, click the help icon to open an extensive help file. Type keywords in the help file’s search field to find specific information about a process or function.

ResearchPoint User Guides at a Glance:


eReader Help: Do you want to learn the best way to view our PDFs on your favourite eReader? This simple set of beginner instructions lays out quick steps for viewing our user guides on Nooks, iPads, and Kindles.

System and New Features

These guides introduce you to new features and help you set up ResearchPoint.


Tip Sheets

These short instruction sheets provide step-by-step help targeted to specific ResearchPoint tasks.


Role-Specific Documentation

These user guides are targeted to specific user roles in ResearchPoint.


Prospecting and Record Management

These guides help you work in ResearchPoint. They include detailed instructions on how to take advantage of the many prospecting and record management tools available in the application.


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