Blackbaud Direct Marketing for The Raiser's Edge

Blackbaud Direct Marketing for The Raiser's Edge how-to documentation includes the help file in the program, user guides, a new features video, and more!

subscribe via RSS Do you want to receive updates about our How-to Documentation?  Email |  RSS

Blackbaud Direct Marketing Help

Did you know the answers to your software questions are right at your fingertips? While you work in the software, press F1 on your keyboard to open an extensive help file. Type keywords in the help file’s search field to find specific information about a process or function.


These videos highlight new features and enhancements in Blackbaud Direct Marketing.

Blackbaud Direct Marketing for The Raiser's Edge User Guides at a Glance:


eReader Help: Do you want to learn the best way to view our PDFs on your favourite eReader? This simple set of beginner instructions lays out quick steps for viewing our user guides on Nooks, iPads, and Kindles.

Getting Started

Before you use Blackbaud Direct Marketing we recommend you review the tools and features that appear throughout the program. We also encourage you to familiarize yourself with the new features, installation, and upgrade information.


Setup and Administration

The Setup and Administration guides help you set up, configure, and customize Blackbaud Direct Marketing for The Raiser's Edge.



These guides teach you about all the important features of marketing efforts in Blackbaud Direct Marketing for The Raiser's Edge.


Reports and Analysis

The Reports and Analysis guides teach you how to use data mart, OLAP tools, query, export, reports, and key performance indicators.



The integration guides help you integrate Blackbaud Direct Marketing with The Raiser's Edge and Blackbaud NetCommunity.



Call Us


Our award-winning support team & sales representatives are standing by to help!

contact a specialist now: 1.877.255.2221 – option 1

Chat Now


Chat with our experienced staff to receive help right away.

Connect With Us Online


Subscribe to our feeds; friend us on Facebook; follow us on Twitter and YouTube!

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | Sitemap | © 2013 Blackbaud, Inc. All Rights Reserved