Blackbaud Direct Marketing for CRM

Blackbaud Direct Marketing for CRM how-to documentation includes the help file in the program, user guides, a new features video, and more!

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Blackbaud Direct Marketing Help

Did you know the answers to your software questions are right at your fingertips? While you work in the software, press F1 on your keyboard to open an extensive help file. Type keywords in the help file’s search field to find specific information about a process or function.


These videos highlight new features and enhancements in Blackbaud Direct Marketing.

Blackbaud Direct Marketing for CRM User Guides at a Glance:


eReader Help: Do you want to learn the best way to view our PDFs on your favourite eReader? This simple set of beginner instructions lays out quick steps for viewing our user guides on Nooks, iPads, and Kindles.

Getting Started

Before you use Blackbaud Direct Marketing we recommend you review the tools and features that appear throughout the program. We also encourage you to familiarize yourself with the new features information.



These guides teach you about all the important features of marketing efforts in Blackbaud Direct Marketing for Blackbaud Enterprise CRM.



The integration guide helps you integrate Blackbaud Direct Marketing with Blackbaud Internet Solutions.


Blackbaud Direct Marketing Videos

Thiese videos provide a quick look at some of the new features and enhancements. For more information, see the New Features Guide.

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